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Brits warned of scam targeting UK holidaymakers in Ibiza after whistleblower goes public

Alex Walia
August 12, 2025
3 Min Read


By NATALIA PENZA

Published: 14:46, 12 August 2025 | Updated: 14:49, 12 August 2025

A former worker at a fast food restaurant in the Ibizan party resort of San Antonio has claimed she was ordered to scam British tourists by charging them more than locals.

The woman, who asked to remain anonymous, is understood to have lodged a formal complaint alleging malpractice by the ‘fast food franchise.’

The eaterie, which has not been named, is reportedly in the resort’s Doctor Fleming Avenue.

The ex-worker is alleging employees who refused to follow bosses’ orders to overcharge tourists, or sell them supersize meals they hadn’t asked for, were threatened or mistreated.

She told respected Ibiza newspaper Periodico de Ibiza: ‘Workers were instructed to charge for more expensive products.

‘For example if a customer, generally British tourists staying in the area, asked for a hamburger with cheese, employees were told to serve them an XL hamburger with cheese and add several extras, like extra hamburgers, extra cheese, XL chips or other products they hadn’t asked for.

‘We had to do it without them realising.’

She went on to tell the newspaper: ‘I didn’t want to form part of that.

File image of a sunset on an Ibiza promenade

File image of a sunset on an Ibiza promenade

File image of deckchairs on an Ibiza beach

File image of deckchairs on an Ibiza beach 

File image of people sitting on an Ibiza beach

File image of people sitting on an Ibiza beach

‘I didn’t want customers getting annoyed with me over that.’

The former employee at the fast food eatery said she was sacked halfway through her shift for refusing to overcharge customers.

She said: ‘They made me sign papers that said I hadn’t passed my trial period.

She also alleged the franchise owner had refused to accept a work uniform when she went to return it, saying one of them had grease stains on it.

Defending her decision to speak out and alleging staff were mistreated in other way like being made to mop the floor with their bare hands by abusive bosses, she said: ‘The most important thing for me is to make the situation public, for former colleagues who have to carry on enduring this inhumane treatment.’

San Antonio Town Hall could not be reached this afternoon for comment.

The resort on Ibiza’s west coast has long been a favourite with British tourists.

San Antonio has come under the spotlight this summer following a number of tourist deaths in hotel plunges.

Dundee-born ice hockey star Gary Kelly, 19, became the fourth holidaymaker to die at four-star Ibiza Rocks Hotel since April 27 when he fell from a third-floor balcony on July 21 in an incident which the Civil Guard has described as an accident.

On July 7 Ewan Thomson, 26, from Aberdeen, fell to his death at the same hotel, with his sister Teila claiming afterwards: ‘Once it did happen, the hotel’s response was just completely heartbreaking; almost as if it never happened.’

A 19-year-old Italian tourist of Turkish origin plunged to her death on April 27 from a fourth-floor at the hotel, owned by the Ibiza Rocks Group which is led by the British founders of island super club Manumission.

In the early hours of yesterday morning a British holidaymaker was left fighting for his life after being run over in Doctor Fleming Avenue.

Ibiza and neighbouring island Majorca have been at the centre of anti-mass tourism protests over the past couple of summers.

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Last Update: August 12, 2025

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