Indosat’s Mobile Brand IM3 Launches SATSPAM

Indosat’s mobile brand, IM3, has launched SATSPAM (Satuan Anti Scam dan SPAM)—an automated digital protection and anti-spam service integrated directly within the IM3 network. 

At the launch, alongside Indosat’s leadership, hundreds of yellow troops and the public, IM3 collaborated with Najwa Shihab to take to the streets for the Parade SATSPAM (Satuan Anti Scam dan Spam) at Jakarta’s Thamrin Car Free Day. The parade symbolizes the #NomorModusNoMore movement as a form of public education about the dangers of spam and scam threats, while introducing SATSPAM as an automatic digital protection solution.

Unlike most security tools that require manual settings or additional apps, SATSPAM activates automatically when IM3 customers use any active data package. This system works in real-time on the IM3 network to detect, filter, and alert users about potential digital fraud through SMS or suspicious phone calls. Therefore, users do not need to respond to these suspicious calls and messages. Users can also contribute to this system by reporting suspicious numbers through the myIM3 app. More than just a feature, SATSPAM marks a strategic milestone for IM3 in setting a new standard of digital security in Indonesia’s telecommunications industry.

With IM3 SATSPAM, Indonesians can now answer calls and read messages without fear or worry of digital fraud from unknown numbers. SATSPAM comes in two levels of protection:

SATSPAM BASIC: Automatically enabled for all IM3 Prepaid users with an active data package, no additional settings needed. New users can simply activate the Kartu Perdana IM3 at Rp35,000 to enjoy this feature, which includes basic protection such as automatic detection of suspicious numbers during calls or SMS.

SATSPAM+: Designed for users seeking enhanced protection, SATSPAM+ includes advanced capabilities that classify incoming calls—spam, scam, or trusted—so users can make faster, safer decisions. It is automatically available for all IM3 Prepaid users with data packages of Rp50,000 or more and for IM3 Platinum Postpaid users by granting access permission through the myIM3 app. SATSPAM+ also provides real-time detection of malicious links in SMS, as well as sending weekly threat reports directly through the myIM3 app. All of this is to ensure simple yet comprehensive protection without the need for complicated processes.

Through SATSPAM, IM3 demonstrates how AI and 5G can drive not only innovation but also become the foundation of national digital resilience. Customers can enjoy automated scam protection simply by activating a 3GB IM3 starter pack for Rp35,000 or a Rp50,000+ data package for enhanced protection, with no extra installation needed. Full information about SATSPAM can be found at www.im3.id/SATSPAM.